Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 15 - 20 business days
  • North America : 10 - 15 business days
  • Europe : 5 - 10 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)
  • To inform you about new collections and promotions,

Frequently Asked Questions

Custom and personalized orders

You can choose the design that you like and propose a change of color. Also combine some piece differently. Make your proposal and we design it together!

Sizing details

Most necklaces and bracelets are adjustable, but if you want a specific measure to fit exactly your outfit, send me a message and we'll prepare it as you wish.

Wholesale availability

If you are interested in wholesale orders for your physical store, send me a message and you will receive a unique discount code for you. Only for orders over 10 pieces.

Gift wrapping and packaging

The order will always come wrapped for gift, even for you, you also deserve a gift!

Legal imprint